loading

About Author

Recrutix is an HR platform helping businesses with tools to simplify hiring, manage talent, and improve recruitment

img

Contact Info

Overview

This Refund Policy explains the circumstances under which refunds may or may not be issued for services provided by Eligo Talents LLC.

Services Covered

  • Training programs
  • Resume optimization services
  • Interview preparation
  • Resume marketing
  • Placement assistance

Refund Eligibility

Refund requests may be considered under the following circumstances:

  • Service cancellation before program commencement
  • Duplicate payment
  • Billing errors

Non‑Refundable Situations

Fees are non‑refundable if :

  • Training or services have already begun
  • A candidate voluntarily withdraws after enrollment
  • The candidate fails to attend scheduled sessions
  • The candidate rejects interview opportunities arranged by the company

Refund Request Process

Candidates requesting a refund must submit a written request including :

  • Full name
  • Payment receipt or transaction reference
  • Reason for the refund request

Requests should be sent to the official company support email.

Refund Processing Time

Approved refunds will be processed within 7–14 business days depending on the payment method used.